Customer reviews for Byfleet Self Storage

Easy efficient polite. Anna was a pleasure to deal with.

Big Yellow team always responds for my emails, very quickly. They were very supportive. They understand customer needs and requirements. Thank you for your cooperation!

Very well. Made an online enquiry and the store manager phoned me the next day to see if I was happy with their quote. I had to email a couple of times to ask additional questions to which Lee, the manager and Julia responded very quickly.

The process was quite pleasant, and Anne talked me through the process well.

Quick to respond to my initial enquiry, very accommodating in showing me about beforehand, friendly staff and very helpful. Online check in is good.

I booked and filled in all the forms on-line and was contacted the following day giving me further information. On arrival at the store signing in was simple with just a few extra forms to sign. We were shown our space and all was completed. Very easy and all conducted by very friendly and knowledgeable staff. Thank you!

Initial enquiry handled very well with very helpful advice on storage needed and especially recommendation and contact with removal company.

very good

Anna @ the Byfleet branch was incredibly helpful on the 2 times I have been there - the 1st time she showed me the unit so I could decide if it was the right size and then she helped to set up my account when I checked in

The person I spoke to on the phone was very helpful and informative