Customer reviews for Byfleet Self Storage

Quick to respond to my initial enquiry, very accommodating in showing me about beforehand, friendly staff and very helpful. Online check in is good.

I booked and filled in all the forms on-line and was contacted the following day giving me further information. On arrival at the store signing in was simple with just a few extra forms to sign. We were shown our space and all was completed. Very easy and all conducted by very friendly and knowledgeable staff. Thank you!

Initial enquiry handled very well with very helpful advice on storage needed and especially recommendation and contact with removal company.

very good

Anna @ the Byfleet branch was incredibly helpful on the 2 times I have been there - the 1st time she showed me the unit so I could decide if it was the right size and then she helped to set up my account when I checked in

The person I spoke to on the phone was very helpful and informative

Found Lee my contact at Big Yellow very professional and helpful in every way

Julia was excellent

Great communication in the lead up to check in. On the day clear guidance and friendly welcome. Amazing customer service from Lee who showed us the unit and went through the paperwork in a concise and clear manner

All of the team where extremely helpful.