Customer reviews for Byfleet Self Storage

Found Lee my contact at Big Yellow very professional and helpful in every way

Julia was excellent

Great communication in the lead up to check in. On the day clear guidance and friendly welcome. Amazing customer service from Lee who showed us the unit and went through the paperwork in a concise and clear manner

All of the team where extremely helpful.

Very well done clear answers

I made an online enquiry i got an immediate pricing response and within 24hours i got a friendly call from Julia who handled my concerns queries helpfully professionally and gave me an instore deal . On checking in on the day having moved from your new Malden office, i was warmly welcomed by Lee Madigan, at first i thought the check in was going to be the reams of signings i did over a year ago and then surprise Lee presented me with an electronic sign in pad which was amazing, effortless and easy to follow , his charm and wit put us all at ease as it was done in less than the time i had expected or that he had suggested so in seeing the unit prior to moving in on the day , our removal company could get on with moving in. All in all it was a truly memorable highly favourable joyous experience, thanks to Julia and Lee thank you so much ....Definately, would recommend Big Yellow again great company, thanks guys

Julia Stokes was very professional and helpful showing me the space I may require prior to booking the storage.

Good service

Anna was very helpful, efficient and friendly. Very easy process and well explained

Very good