Customer reviews for Byfleet Self Storage

4.8 out of 5 stars
930 reviews
Thanks very much to Big Yellow. We rented a 75sq ft box to help with our house move. We received friendly advice and service with everything explained to us very well. Turned out that we filled up our box so we took on another, and it was ready for us very quickly. Thanks to all the team in the Byfleet branch.
Daniel R
9 Aug 2010
Have found the staff very helpful and polite and very understanding and always willing to help to solve any problems.
Amanda Akehurst
4 Aug 2010
Fantastic assistance from Mike and all the staff at Byfleet, at what has been a very difficult time for me! I have already recommend the facility to others, even someone in the lift at the storage unit who was thinking of using big yellow. Keep up the excellent service and thankyou.
Amanda A
3 Aug 2010
I found the store easy to find, and the staff were very hepful. They showed me all that I needed to see and know, and overall I am quite satisfied.
Francis
21 Jun 2010
Having never used a storage facility before we found the staff very helpful and the value for money with the first 8 weeks discounted by 50% is unbeatable
R.J.Grew
21 Apr 2010
My overall experince was one of pleasure. The staff were extremely helpful both on initial visit and when booking. The value for money was excellent and I liked the fact that I could cease rental at any time (7 days notice) and receive a full refund of unexpired rental time.
Ken Jones
20 Apr 2010
I used Big Yellow Self Storage and can only say how fantastic they were. All my property was safe and secure and they even returned my credit on my day of departure.
Stella Crehan
7 Mar 2010
Big Yellow have been my prefered storage company for over two years. I find the staff friendly, professional, knowledgable, approachable, diligent and always cheerful. I feel that that I get full value from my outlay.
jeff
6 Mar 2010
Great service from very profesional careing staff. Clean dry and warm storage facilities.
Phil Webb
24 Feb 2010
We cancelled our space well over a year ago, if not 2 years ago. When we did have a space, it was convenient and the staff were always helpful.
Sam Atkins
24 Feb 2010