Kane was very helpful on the 'phone when enquiring/booking, and the process simple despite being a self-storage first-time.
Rene�e
18 Feb 2020
Kane was very helpful on the 'phone when enquiring/booking, and the process simple despite being a self-storage first-time.
both Erin (initial enquiry) and Charlie (who checked me in and showed me the ropes) were friendly and welcoming; both very efficient and nothing appeared to be too much trouble. Erin was in the middle of serving another customer when I arrived but she still managed to hand me over to Charlie using my name which I found to be a very personable touch and showed great customer service skills. Equally, Charlie made me feel very welcome and not just another customer; lots of eye contact and used when name when appropriate. I was really impressed.
Charlie and Erin were incredibly helpful and made the whole process very simple
Erin checked me in nice a quick and really knows her stuff! Always a great experience!
Very friendly staff OMG I remember Charlie and the ladies who served me on Saturday 8th Feb 2020 (Nina) I think is one of them and I forget the other one.great serve excellent team guys keep it up I will recommend you to my friends and let's hope we will work in harmony from now till the end our union.good stuff
Very easy to book online, very clear and understandable
Very well and well explained smoothly and simply
Everything went as smooth as I could ask for!
very friendly and efficiently
Very well polite extremely helpful.