Customer reviews for Camberley Self Storage

Your staff could not have been more accommodating

Online enquiry, quick response, dealt with my needs excellently, explained process fully, beat competitors price

Booked online and within a couple of minutes of making my reservation, I had a phone call to go through the next steps.

I was introduced to the facility by Aisha and she showed me the sample size and availability. She then took me on a tour and let me view the proposed room. She was very polite and inftormative so I decided to take the room. I returned on Sunday to complete the details and Erin helped me finalise the details. The service from both employees was excellent and is the main reason I chose Big Yellow Self Storage. Best Regards Gwyn Williams

Charlie and Erin were so professional and helpful. They were very knowledgeable and nothing was too much trouble. This store was very busy but throughout they were calm, courteous and unflustered, taking everything in their stride - good team. We felt very reassured we and our belongings were in safe hands

Kane was very helpful on the 'phone when enquiring/booking, and the process simple despite being a self-storage first-time.

So impressed with the service from the moment I booked and all the way through. Would recommend highly.

both Erin (initial enquiry) and Charlie (who checked me in and showed me the ropes) were friendly and welcoming; both very efficient and nothing appeared to be too much trouble. Erin was in the middle of serving another customer when I arrived but she still managed to hand me over to Charlie using my name which I found to be a very personable touch and showed great customer service skills. Equally, Charlie made me feel very welcome and not just another customer; lots of eye contact and used when name when appropriate. I was really impressed.

Charlie and Erin were incredibly helpful and made the whole process very simple

Erin checked me in nice a quick and really knows her stuff! Always a great experience!