I found your sales rep Alex, very helpful and friendly, he told me everything I needed to know, and its nice to know Alex is there to help if I get stuck on anything, Alex even arranged a nice discount for me, because I may use the lockup on permanent bases, and Alex made it cheap enough for me to do that.
Just a very good experince
I had very little time for leaving my thing sin the storage and personnel was very helpful in managing it really well and quick.
Staff were helpful, informative, explained everything clearly, gave a good quote on a larger container and a cuppa too
Alex was brilliant
All of the staff were so friendly from the beginning when we booked it and on the day we started to us it.
Everything was very easy to arrange and we were well looked after by Tom, Alex and Aaron. Thank you very much for making moving day easy!
Offered a good deal. 15sqft. Was not impressed by constant added costs. Quoted 1 price, wasn't told about insurance. Then had to add in a padlock. Lots of hidden costs. You need to fully disclose everything from the start.
Easy to find Explanation of all paperwork Shown around the site and rocedures for entry and exit Cheerful friendly staff member (Aaron Baker)
I had booked my room online, but when I got to site it was too small. So Thomas managed to get me the right room at a good price, a 75ft sq. room which was exactly the right size. He explained how it all worked and showed me what I would be getting. Very good service and very helpful staff. I would recommend Big Yellow to all my friends and colleagues.