From booking the space to delivering the goods the experience was made easy by really friendly & helpful staff. Storage facility exactly as wanted
In need of help
8 May 2012
From booking the space to delivering the goods the experience was made easy by really friendly & helpful staff. Storage facility exactly as wanted
I was made redundant from Army recently and I was at overseas assignment. Eventhough, I owned a property in Camberley, the property was on rent until two months later then my run out date in Army. I requested Army to store my belongings for the extra two months to store my belongings until my property is available back to me. But, the Army said, they will charge me some money for that. I felt used and abused and looking for storage in internet. Luckily, I saw this The Big Yellow Self Storage and my Godness me, they were blessed with friendly and flexible staff. I thought my store require big room. So, I booked a big room. But, when the lorry arrived and unloaded the store, it could have been fit in down size room. So, I asked the staff to amend my bookings and there was no problem at all whatsoever! On top of that, they gave 10 % discount for the Army personnel. So, I am really pleased in their flexibility in saving my money. I would strongly recommend the store to anybody!
A real can do attitude - multi task - calm - helpful - fantastic staff
Please overall with everything, left alone to move in, complete control, no fuss, no hassle, friendly staff.
When Scubaprint were dropped in it with a very large printer being delivered out of the blue, Brian at your Camberley branch were there to help. I turned up out of the blue, but he managed to find us a storage room immediately and solved our problem. He went through everything quickly and clearly which help us get back to work faster.
The staff were friendly and extremeley helpful, making sure I was happy about everything. A professional and prompt service.
Staff extemely helpful and professional! Great value for money!
Very helpful staff, very good discount for new customers. Will price match any other company and did so willingly. Very helpful on all aspects
An excellent service, however I would suggest that for each customer that hires a room a "customer" discount is offered on all packing boxes, tapes and bubble wrap etc. Make your customers feel valued!!
Your guys are so nice. They have been so helpful. I have no complaints witht the service.