Quick responses, above-and-beyond assistance, friendly and engaging manner of interacting with me as a customer, great additional services available that were not offered at other competitors. Lauren Zakaria was especially wonderful to deal with and is an exemplar representative of your brand.
Explain everything clearly any questions I had was answered fully
Abel and Lauren made me feel very welcome. It was an efficient system and everywhere was clean.
Adam was very communicative and helpful from when I submitted a quote to helping me on the day, the process was quick and efficient and easy
Good customer service
Very smooth and easy process
Check in process was super smooth and staff very helpful.
The customer service was fantastic. The two women working were clear with their instructions, very personable and kind. They explained everything perfectly!
I have never used storage before so was totally clueless but the lady at reception (I think Michelle) was so helpful, both with calls on the lead up but particularly on the day I moved my stuff in. Super clear, super helpful! I had a nightmare with my man with a van that day and so really appreciate such a smooth check in experience at the end of a stressful day. Thank you!
Michelle was very friendly and professional. Signing up was a pleasant experience. There are so many unhelpful people in the service industry it’s great when you come across someone who is enthusiastic about their role.