Very smooth and easy process
Martha
6 Oct 2024
Very smooth and easy process
Check in process was super smooth and staff very helpful.
I have never used storage before so was totally clueless but the lady at reception (I think Michelle) was so helpful, both with calls on the lead up but particularly on the day I moved my stuff in. Super clear, super helpful! I had a nightmare with my man with a van that day and so really appreciate such a smooth check in experience at the end of a stressful day. Thank you!
The customer service was fantastic. The two women working were clear with their instructions, very personable and kind. They explained everything perfectly!
Michelle was very friendly and professional. Signing up was a pleasant experience. There are so many unhelpful people in the service industry it’s great when you come across someone who is enthusiastic about their role.
Company staff were brilliant in explaining and providing good answers to any questions I had. I'd recommend to friends and family.
Friendly and helpful staff from the time that the initial online booking made to checking in on the day.
The staff at reception is very friendly and the whole process is very smooth, took less than 10mins to get all things sorted.
Very professional friendly and explained anything I needed to know.
The check-in process was smooth and easy, and Michelle in particular was kind and helpful.