I have never used any storage company before but after dealing with the Cambridge branch especially Josh he made it clear and a very easy process.
Nigel
23 Oct 2016
I have never used any storage company before but after dealing with the Cambridge branch especially Josh he made it clear and a very easy process.
Helpfull service and decent charges
Excellent storage facility and staff are very helpful and explain things clearly.
Helpful and friendly staff. Explained all I need to know and ensured all my belongings fitted the room size I enquiries about.
Very god customer service.
They were very helpful
The store was at a really good location which was not too far from where I lived and the service was great as it was quick and efficient.
What impressed me most was the genuine concern shown to us by both David and Josh about our needs and about how they could best be served. They were articulate, helpful, and ready with answers to things we had not even considered. They made it a pleasure to deal with Big Yellow Self Storage and I will gladly tell anyone of my friends about the experience and the quality facility we've been fortunate enough to have found. Thank you!
Great Customer service, efficient and concise. I needed to arrange for a bigger unit that originally thought and it was no issue at all to change it. David at the Cambridge branch could not have been more helpful.
smooth operation. nothing to find issue with