Customer reviews for Canterbury Self Storage

4.9 out of 5 stars
638 reviews
Whilst initially the call centre I booked through booked the wrong city luckilyi noticed and they changed it. When I got to Canterbury site a week early to check the room it was full! "nothing in my size was left but the two great customer services men managed to upgrade me. Well done them
Suzanne
21 Jan 2018
The customer service Sam was very helpful. This is my first time using storage and he walked me through everything I needed to know. I like the security system. It gives me the flexibility I need.
Dominique
15 Jan 2018
I was very impressed with your service from the initial enquiry through to the booking process and until my booking ended. Highly professional service with exceptional customer service.
Rebecca
11 Jan 2018
From my initial inquiry to the day of moving in, the staff were always on hand to offer help and advice. They even recommended I downsize my booking to save money.
Helen
8 Jan 2018
Well organised, fast check in, easy to unload van due to equipment. Hassle free.
Natasha
8 Jan 2018
The staff members are friendly and helpful. And made you feel at ease.
Roxanne
7 Jan 2018
Very friendly, professional service. Dan was extremely helpful, calling me a week or so beforehand to see if I had any questions. Everything went very smoothly. Excellent service.
James
24 Dec 2017
Customer Service Sam was very helpful and informative guided me through the whole process in an easy to understand way. Price Wasn't the cheapest for the size I went for but the access and service worth the little extra.
Mark
3 Dec 2017
My contact (Sam) was extremely helpful and supportive. He confirmed my arrival time beforehand, so that I didn't have to worry about it, helped me sorting out details and paperwork and made my removal on the day quick and easy. His outstanding commitment, competency, and understanding of my situation was a big relief during the stressful process of moving houses. He really did his best to make sure everything went smoothless. Thank you so much for that - I couldn't be more grateful! I also found the website and online booking process very straightforward and efficient.
Katharina
1 Dec 2017
Great team in store. Very attentive and helpful when making the initial enquiry through to price match and booking. A real credit to the company
Adam
29 Nov 2017