From my initial inquiry to the day of moving in, the staff were always on hand to offer help and advice. They even recommended I downsize my booking to save money.
Helen
8 Jan 2018
From my initial inquiry to the day of moving in, the staff were always on hand to offer help and advice. They even recommended I downsize my booking to save money.
The staff members are friendly and helpful. And made you feel at ease.
Very friendly, professional service. Dan was extremely helpful, calling me a week or so beforehand to see if I had any questions. Everything went very smoothly. Excellent service.
Customer Service Sam was very helpful and informative guided me through the whole process in an easy to understand way. Price Wasn't the cheapest for the size I went for but the access and service worth the little extra.
My contact (Sam) was extremely helpful and supportive. He confirmed my arrival time beforehand, so that I didn't have to worry about it, helped me sorting out details and paperwork and made my removal on the day quick and easy. His outstanding commitment, competency, and understanding of my situation was a big relief during the stressful process of moving houses. He really did his best to make sure everything went smoothless. Thank you so much for that - I couldn't be more grateful! I also found the website and online booking process very straightforward and efficient.
Great team in store. Very attentive and helpful when making the initial enquiry through to price match and booking. A real credit to the company
Polite helpful staff, knew their job - made everything easy.
Sam was very friendly and very helpful in showing us around and dealing with are requirements
I found it really easy to get a quote, book and check in online. An employee called ahead to prepare our move. Another took care of us at your quarters and showed us everything we needed to know and he made us feel welcome. I believe his name is Will.
Great customer service given by Dan and ease of setting up.