Good staff knowledge, very polite and showed us the storage area and advised on space given what we wanted to store, listened and made infomed comments and treated us as bening people who wanted advice and just not to be sold to
The guy was very polite and clear also the process was quite quick. i really liked the online check in, that speed up the process a lot.
FIRST CLASS CUSTOMER SERVICE AT RECEPTION SAM? FIRST TIME I HAVE USED COMPANY AND EXTREMELY IMPRESSED NOTHING WAS TOO MUCH EFFORT FROM STAFF MEMBER
Very helpful friendly and professional service. Yana was very helpful through the whole process and her manager was very helpful on the day.
Very quick and easy! Good customer service! Easy to find! Easy access! Very safe and secure! Plenty of size storage options available!
Very helpful staff
Customer service provided by Yana and discounts offered were excellent
The team there were very helpful and went out of their way to sort things out even when the office hadn't opened
It was very easy to do business, the onsite staff were brilliant and the unit we were given was perfect for our needs.
Service in Chelmsford was brilliant - this was our first experience with Big Yellow. Everything was fully explained and worked perfectly.