Customer reviews for Chelmsford Self Storage

Everything from start to finish was such a smooth process

I have confidence in the security and care for my stored items, and whenever I've needed to speak to staff about things they have always been friendly and helpful. Recent example with our downsizing one unit size - clear explanations, showed us the new unit size options, held the new unit for a couple of weeks (until we had help available) and the switch on the day was seamless - thank you.

Excellent friendly and helpful staff

a) QR entry & exit codes/scanners b) Perhaps even expand QR code entry to the rooms/lockers c) Make it look less like a maze - colour coded routes painted on the floors? colour coded corridors?

The overall experience to date has been exceptional. In particular Ryan the manager has been exceptional in regard to customer quality of service

Team (Dave) was very kind and helpful, thank you

Friendly welcome and very attentive to detail with a feeling that staff were very approachable if you had any questions

Explained each step of check in answered all questions comprehensively

Business is often able people and your employee Dave was outstandingly helpful

Staff very helpful, explained how to access the unit. Showed us to our storage unit, took us through all aspects of how the get the best from using the area.