Excellent friendly and helpful staff
Ann
18 Oct 2024
Excellent friendly and helpful staff
a) QR entry & exit codes/scanners b) Perhaps even expand QR code entry to the rooms/lockers c) Make it look less like a maze - colour coded routes painted on the floors? colour coded corridors?
The overall experience to date has been exceptional. In particular Ryan the manager has been exceptional in regard to customer quality of service
Team (Dave) was very kind and helpful, thank you
Friendly welcome and very attentive to detail with a feeling that staff were very approachable if you had any questions
Explained each step of check in answered all questions comprehensively
Business is often able people and your employee Dave was outstandingly helpful
Staff very helpful, explained how to access the unit. Showed us to our storage unit, took us through all aspects of how the get the best from using the area.
Friendly team , answered all our questions. Dave was great accommodating our later move in. Made the process easy and hassle-free.
Ryan was incredibly helpful when we checked in, and even called in advance to find out if we had any questions. He also moved us to a better storage room on the day, which was so kind!