Customer reviews for Chelmsford Self Storage

4.8 out of 5 stars
797 reviews
Everything was explained clearly and the guy showed us all we needed to see
Graham
16 Mar 2025
Very helpful staff. Professional approach to the check in giving clear information.
Linda
2 Mar 2025
I thought the process would very daunting, but Dave, Ryan and everyone at this facility made it extremely easy and put my mind at ease. Good quality storage and am very happy.
ZHTV
1 Mar 2025
Staff very helpful and understanding to our needs
Rita
27 Feb 2025
Helpful and efficient
Simon
5 Feb 2025
Ryan took the time to explain everything, check that the room was what I needed, showed me the room prior to any agreement and was both personable and professional throughout. He emphasised they would strive to resolve any problems.
Stephen
20 Jan 2025
Excellent customer service. Ryan is an exceptional communicator. The whole team acknowledged me and were super friendly. Lee introduced himself and explained he’d be on duty the next day.
John
11 Jan 2025
Customer service is second to none. Both boys Ryan and Dave are amazing helped us through the whole process with professionalism and knowledge of our needs. They’re a credit to Big Yellow thank you
Teresa
5 Jan 2025
Good service and easy to use
Stephen
2 Dec 2024
The receptionist was very helpful, friendly and very informative
Carol
23 Nov 2024