Initial contact was very good everything explained in a way that was understandable
Susan
5 Jan 2024
Initial contact was very good everything explained in a way that was understandable
Easy check in on the day. Friendly knowledgeable staff
When I arrived from a very busy exhausting day I was welcomed by a friendly team at Cheltenham
Efficient and straight forward in dealing with the individuals.
Great customer service and support
Efficient and professional service. Unit was available the next day , as needed. Online details completed , in store they took time to show us the unit.
The service both on site and on the phone was exceptionally good, with staff happy to answer all questions. The pricing is incredible value and access, with the available trolleys, made the process so much easier.
Clear explanation of the process
Good experience throughout, Terry Adams the assistant manager was extremely helpful & knowledgeable, would highly recommend.
Great at creating a personalised quote and beating other offers. Terry was great at check in - clear, friendly, and extremely helpful. It made the whole process easy and personal in a way I did not expect.