The call centre guy was very helpful and didn't rush me. I have a speech impediment. The Cheltenham manager although an acquired taste was very knowledgeable
Louise
28 Jul 2024
The call centre guy was very helpful and didn't rush me. I have a speech impediment. The Cheltenham manager although an acquired taste was very knowledgeable
Great service by Ellie
Customer service is always excellent from the Cheltenham branch. Units are clean. Trolleys to transport items are easy to use.
I was fairly apprehensive last year when I first decided to put things into storage, but as I remember how straightforward and friendly the service was and my situation changed to where I needed storage again, this felt like a no-brainer. This time round I found the colleague at the front desk Ellie incredibly helpful and friendly, I was torn between two rooms to go for and she helped put any concerns I had to rest. Absolute phenomenal service.
Amazing customer service. So friendly and helpful.
Very professional and very easy to sort out. Very thing was well explained
Polite welcome Clear explanations Fast process Highly recommended
Very impressed
The check in was super efficient and friendly. Very kind lady organized late access for us which was exceptionally helpful. Really first class professional and friendly service.
Every thing worked well from organising the unit and the unit itself. The staff at Cheltenham were very pleasant and professional to deal with.