Customer reviews for Cheltenham Self Storage

Everything was very easy. The staff I encountered were very friendly and professional and made everything as clear as possible.

We were treated with respect throughout, no hard sell but lots of advice how to best manage things

Gareth was super helpful on the phone and then John made everything easy as we checked in. Having to tap in the very long code every time entering the building is annoying when have many loads to take.

My initial enquiry was online, but talking to Cheltenham Staff helped me get the capacity of the unit right.

extremely friendly and helpful.

Gareth explained the way things worked and arranged a very reasonable fee for our storage needs. I booked everything online and then came into reception where another very helpful young man explained all the documentation and access etc. It was all carried out very efficiently and in a very friendly and helpful manner. We had to access the store out of opening hours and found everything really easy to do.

The whole process was really well organised, good communication, procedure, pricing and efficient. Thank you so much.

Initial contact fine, and need to delay owing to external circumstances handled fine. I entered all required info , including list and value of items, online before attending site. In view of this preparation, the time taken to complete the paperwork when I arrived on site was far too long - at least half an hour! Yhis needs to be more streamlined.

Everything was made very easy and as quick as possible, I was very impressed.

Very well. Polite courteous and helpful