Customer reviews for Chester Self Storage

4.9 out of 5 stars
717 reviews
The whole process of booking Big Yellow Storage was very positive from the initial enquiry until we moved our items into the storage facility
Roisin
13 Aug 2019
Jeff Banks was extremely helpful over the phone with my initial enquiry and when I came to move my things in. He was knowledgeable, helpful and very friendly in getting the right space for me.
Florentyna
11 Aug 2019
Quick response to my online quote. Good telephone manner. Positive message.
Paul
10 Aug 2019
Professional staff - very well organised, and clear information and support.
Paul
3 Aug 2019
Had initial quote with no hard sell or expiry date. When booked , was talked through procedures and shown around.
Christine
17 Jul 2019
Everything was explained fully to me. Jeff the manager was very helpful in explaining the different size storage. A visit to see the store was offered.
Linda Christina
15 Jul 2019
Really friendly staff, everything was really straightforward, overall great customer service!
Emily
2 Jul 2019
Very friendly, professional and helpful
NA
28 Apr 2019
Yes very good and easy process
NA
20 Apr 2019
Up to this point, the whole experience has been totally satisfactory and the staff in store (Chester) have been more than helpful. Particularly Geoff.
Julia
18 Mar 2019