Staff is exceptionally well, Mahfuz from the Chiswick store is really awesome, he helped me on loading with forklift and serve us really well
NA
30 May 2024
Staff is exceptionally well, Mahfuz from the Chiswick store is really awesome, he helped me on loading with forklift and serve us really well
Very friends my and helpful staff. Easy to move in and set everything up. Thank you to Mahfuz who helped me very quickly sort moving to a smaller unit as the one I had originally picked was too big.
good responses, great guy on reception, all very friendly
Shweta was amazing, fast clear and customer focused!
Mahfuz welcomed me and made me feel at ease from the moment I arrived. I had had a stressful morning packing up but he didn’t rush me and gave me some time (and tea and a biscuit!) before he went through the check in. He was patient and showed me different options to check I was happy before committing to a unit. He then helped my movers and made sure everything was sorted and explained clearly; a very positive experience.
Super friendly and helpful.
Great service.
Overall very positive experience - very friendly staff, helpful and supportive throughout the way. Setting up was good and good flexibility with starting days and unit sizes available. Easy move in day and good gut feeling throughout the processs
The team in the front desk are amazing, Rehan and the lady.
Shweta, the manager, went above and beyond to accommodate my needs for storage, time, price and everything. Always with the best attitude, so genuinely wanting to help. I love there is always someone at the phone willing and happy to help. Something I did not find in other storage companies. I have been with big yellow for 6 years and have upsized twice. I fully recommend it to anyone. Thanks so much!