The customer service was excellent. Shweta was so professional and friendly as this was my first time using Big Yellow but so impressed with how Shweta explained everything and went out of her way to show me the different sizes of the units.
The workers were understanding and accommodating and polite
The whole experience was seamless for a first time storage seeker. All so simple because of the great staff and organisation of the whole facility
Everything was quick and convenient. Mahfuz was very helpful and even helped me downgrade the size of my unit as I had booked too large a unit
Amazing experience and the check in person was just the best.
Amazin staff, super helpful
Such an easy process. I was looked after right till the end. I spoke to Shweta and mahfuz who kindly recommended the perfect locker size and it was. I will be using this storage unit again in the future and will recommend to family and friends.
Very friendly and supportive staff Clean and highly aesthetically superb
Very good facilities, easy access, great support and all around nice company to deal with.
Great customer service, all my questions were carefully and efficiently answered.