I have been served by a gentleman called Hamzeh( not sure for his spelling ) who patiently answered all my questions and he is most welcoming man. He is a top ✨
Mehrdad
7 Nov 2024
I have been served by a gentleman called Hamzeh( not sure for his spelling ) who patiently answered all my questions and he is most welcoming man. He is a top ✨
Very efficient on the move in date. You can check in and add all info online. Staff is very helpful.
Exceptional welcome from the team leader and her team, excellent way with clients and fantastic service. In fairness the team pulled out all the stops to get us in the facility at short notice and this is very much appreciated. The place is also very clean inside and out. We chose the facility because of the big yellow team, as well as the fact we could get the service we needed at very short notice.
Welcoming and very clear in explaining how Big Yellow works
Everything
Excellent service and assistance
Kind!! They are so generous with their time as well as being very patient and understanding with last minute requests. Can't recommend the team enough.
The staff were exceptionally helpful and proactive, especially Shweta
I had a great experience overall. I really like Big Yellow and would recommend it as a brand with great service to someone I knew. There are a couple details that might not make it my top storage recommendations. The opening hours of the Chiswick store are hard for me to work with on weekdays. And depending on location and requirements, there might be a cheaper option available.
The service - particularly Mo. He called me a couple of times to see if I was ok and the booking is still going ahead. He also offered me a good deal re price. Upon arrival Mahfooz served me and was super helpful. They both provided excellent service and were very friendly.