Customer reviews for Chiswick Self Storage

Great customer service

Tony, the manager at Chiswick was awesome and thorough in his explanations. Made it easy

Josh on reception couldn't have been more helpful. The facilities are clean and access to my unit is great via the lift. Brilliant!

Polite efficient kind

Josh made a great first impression on us! It was our first time with a storage company and he showed us how to access the premises, gave us reassurance about the safety and security of our belongings, and was clear with the payment terms and conditions. He even went above and beyond by giving us more suitable storage. Overall, Josh made the whole experience much more pleasurable and definitely gave us a better impression of the company afterwards. Top guy!

All very straight forward

Your customer service is the best I ever came across. Relax, human, friendly and very helpful people (specially Tony who made the process effortless, chilled. He was very clear, efficient, kind and very calm when giving the instructions.

Customer service was superb, Humma was thoroughly professional and helpful.

The friendliness and efficiency of our reception. The general cleanliness and variety of spaces to let.

I am hiring a 30ft storage unit.at your Chiswick Big Yellow store. When I saw the unit I was allotted I realised it was the wrong shape (approx 3 feet by ten feet) Joshua Dunn was an absolute delight and quickly showed me another unit which, as it was approx 6 feet by 5 feet, was perfect for my needs. It's a beautiful place, easy to get to (except if you're my van driver who refused to use the alternate postcode Big Yellow Chiswick has and delayed us by 15 minutes), the security system is very reassuring, every member of the team I deal with were extremely helpful and I am so happy to be dealing with a company that lives up to it's reputation (thus far, anyway!) It's also a great deal, financially. The only reason that I didn't give it a perfect 10 is that, despite completing my online check-in, the on site check-in was quite lengthy