Customer reviews for Chiswick Self Storage

Customer service was superb, Humma was thoroughly professional and helpful.

The friendliness and efficiency of our reception. The general cleanliness and variety of spaces to let.

Good but expensive.

I am hiring a 30ft storage unit.at your Chiswick Big Yellow store. When I saw the unit I was allotted I realised it was the wrong shape (approx 3 feet by ten feet) Joshua Dunn was an absolute delight and quickly showed me another unit which, as it was approx 6 feet by 5 feet, was perfect for my needs. It's a beautiful place, easy to get to (except if you're my van driver who refused to use the alternate postcode Big Yellow Chiswick has and delayed us by 15 minutes), the security system is very reassuring, every member of the team I deal with were extremely helpful and I am so happy to be dealing with a company that lives up to it's reputation (thus far, anyway!) It's also a great deal, financially. The only reason that I didn't give it a perfect 10 is that, despite completing my online check-in, the on site check-in was quite lengthy

the staff were excellent and informative and pleasant her name was Hamma I think

Customer Service was friendly and helpful. Rooms were readily available. Rooms could be booked without deposit and could be cancelled free of charge. The only negative was that the total price was not entirely clear from the outset, I didn't realise it was per week at first and I only found out about the dust sheets, padlock and the deposit when I got to the storage location. I am still happy with the price but a description of the total cost right at the beginning would have been helpful.

We had excellent customer service both over the phone and when we came in. Everything was incredibly clear I had no questions as Aussie (sorry forgot his name) serving us went through everything we needed.

Good customer service, all details were made very clearly. I was served by Tony who was very helpful and thorough

Friendly and efficient handling.

All as per my expectations.