Customer reviews for Croydon Self Storage

4.8 out of 5 stars
1183 reviews
Useful and safe storage facility as always, and well maintained. Thank you.
Devdutt Gopinathan
31 Jan 2026
I used the self storage in Croydon and Mark and Catherine helped organised our storage locker. They were both very helpful No complaints great service
Adrian Humphrey
31 Jan 2026
Excellent service from Katherine. Very friendly, professional and attentive throughout. Highly recommended
Brayan Pineda
30 Jan 2026
Paula and Mark were fantastic, excellent team, very knowkageble, helped me with all my questions. Made a stressful time so much easier, thank you!
Sam Atkinson
24 Jan 2026
paula was amazing and really helpful i can't thank her enough
Eunice Boateng
23 Jan 2026
Mark was very helpful with everything I required with wonderful customer service and was very tolerant as we worked through all the ins and outs of the sizes of the storage room I recommend him for anyone coming here
TKarts
15 Jan 2026
My first time renting with big yellow @ Croydon and I met kathryn who assisted me and showed me around. She was professional and helpful. I want to say thank you for making my reservation so effortless. Cheers and have a lovely day.
ikenna maduakonam
13 Jan 2026
I used Big Yellow Self Storage while I was moving, and the service was very efficient from start to finish. The staff were helpful, everything was well organised, and the process was straightforward and stress-free. I’d definitely recommend them to anyone needing storage during a move.
Roshin Montgomery
2 Jan 2026
I had my storage unit for just over a year after moving out of my property. Good storage space with helpful and friendly staff. A special thank you to Mark he was more than amazing and always very personable. Sad to have left my unit but would definitely recommend and use again.
Samantha Smith
26 Dec 2025
This is long overdue, but had to share the really great custome service experience we had at Big Yellow (Thornton Road) on the 13/12/25. We are really grateful to Mark (staff) who made a stressful situation easier by going above and beyond to help us put things in place. He had a great attitude towards us and was willing to help, even though we turned up just before closing time. He even ended up staying way after his finishing time, which we are thankful for. Thank you, Mark! Annette & Justine
Coco Jai
20 Dec 2025