Customer reviews for Croydon Self Storage

Paula and Mark were fantastic, excellent team, very knowkageble, helped me with all my questions. Made a stressful time so much easier, thank you!

paula was amazing and really helpful i can't thank her enough

Mark was very helpful with everything I required with wonderful customer service and was very tolerant as we worked through all the ins and outs of the sizes of the storage room I recommend him for anyone coming here

My first time renting with big yellow @ Croydon and I met kathryn who assisted me and showed me around. She was professional and helpful. I want to say thank you for making my reservation so effortless. Cheers and have a lovely day.

I used Big Yellow Self Storage while I was moving, and the service was very efficient from start to finish. The staff were helpful, everything was well organised, and the process was straightforward and stress-free. I’d definitely recommend them to anyone needing storage during a move.

I had my storage unit for just over a year after moving out of my property. Good storage space with helpful and friendly staff. A special thank you to Mark he was more than amazing and always very personable. Sad to have left my unit but would definitely recommend and use again.

This is long overdue, but had to share the really great custome service experience we had at Big Yellow (Thornton Road) on the 13/12/25. We are really grateful to Mark (staff) who made a stressful situation easier by going above and beyond to help us put things in place. He had a great attitude towards us and was willing to help, even though we turned up just before closing time. He even ended up staying way after his finishing time, which we are thankful for. Thank you, Mark! Annette & Justine

Great customer service. Mark and Laquann have both been very helpful and personable during my move in process. Highly recommended!!!

Very good service with a super helpful staff (laquann)

Lequann was great always along with the rest of the team. Had a space for a year it was great. Thanks a lot big yellow storage.