Excellent Service and very helpful
NA
16 Dec 2021
Excellent Service and very helpful
Yasmina was lovely and explained everything clearly being super helpful with lock and location. She was also very quick calling me back (way before the 2 other companies I had contacted) she seemed eager for my business and was quick, hence why I chose you
I was pleased to have a quick and easy procedure. The customer service was amazing. yasmina was very welcoming when I came in and accommodating. I did majority of the documentation’s online so it only took about 10/15 mins to finish off everything else.
It was informative and helpful. And not overbearing.
Samina Qureshi Needs A RAISE!
All was explained thoroughly. Had experienced no problems at all.
I found it pretty easy to understand. Everything was explained to me well and i felt lookes after my the team.
The initial online enquiry was simple, with a follow up call from someone from ‘Big yellow self storage’. The whole procedure of booking and moving into the storage space was also easy to understand
My initial enquiry was handled in a very friendly and professional manner by a gentleman who said his name is Ernest. The process of booking, how to move in, and all other T & C were clearly explained to me. It was very helpful.
Very pleased with customer service so far, would recommend to a friend