Easy simple and simply fantastic
NA
17 Jul 2020
Easy simple and simply fantastic
I rang and spoke to someone straight away who then booked my unit, sent over the check in for me to fill in, and followed up with texts and e-mails to me, very efficient. When I came to check in with my goods a great lady called Sam booked me in, went through it all, she was a great help.
Samina and Regis were very professional. I was intially thinking about renting a storage at Self Storage across the road however the level of professionalism displayed by Sam and Regis persuaded me to go with Big Yellow. I feel comfortable and welcome at Big Yellow. Thanks you Sam & Regis.
I first ended up at the wrong storage place but Sam at Dagenham yellow storage was a delight! She transferred all my details quickly from the barking branch and she was so nice and helpful!
Samina & Ernest were brilliant throughout the process & the move happened with great ease
Sam and Enes has been very helpful. I have been welcomed with the best customer service!
It was a very good experience because of well trained team members on the day of move and very helpful especially Samina Qureshi is helping a lot to new comings with her communication skills. Thanks
Good amount communication once I’d requested a quote online. Excellent service on the day I moved my stuff into storage, very clear on the process and coatings etc.
Great team at the receptionist ! Really helpful and friendly
Easy to work with and communication was great.