Customer service has been excellent through the process, from inquiry to moving in. All our questions were answered promptly and Alan has been amazing.
NA
27 Oct 2023
Customer service has been excellent through the process, from inquiry to moving in. All our questions were answered promptly and Alan has been amazing.
You are great at keeping in touch and guiding users through the booking process. Reassuring communications also to confirm you were expecting me. On the day your team was faultless - welcoming and efficient.
very good response on phone and even phoned me back from the local site immediately
Very good service. Lovely staff.
Aaron provided a great experience and is very helpful
Good customer service, everything well explained. Nice approachable staff.
The team are very helpful and explain everything so that its easy to understand very helpful team at derby and very polite
Everything. The professionalism, the straightforwardness and all with friendly helpful staff. Storage units are dry and secure and information online is honest and easy to navigate.
The customer service was excellent. Alan, who was the member of staff I spoke to, was fantastic and made the whole process really easy and stress free.
Very helpful