Customer reviews for Derby Self Storage

4.8 out of 5 stars
769 reviews
Customer service has been excellent through the process, from inquiry to moving in. All our questions were answered promptly and Alan has been amazing.
NA
27 Oct 2023
You are great at keeping in touch and guiding users through the booking process. Reassuring communications also to confirm you were expecting me. On the day your team was faultless - welcoming and efficient.
Christopher Edward
4 Oct 2023
very good response on phone and even phoned me back from the local site immediately
Hugh
31 Aug 2023
Very good service. Lovely staff.
Evans Osei
30 Aug 2023
Aaron provided a great experience and is very helpful
Shamoon
6 Aug 2023
Good customer service, everything well explained. Nice approachable staff.
Robert George
29 Jul 2023
The team are very helpful and explain everything so that its easy to understand very helpful team at derby and very polite
Catherine
25 Jul 2023
Everything. The professionalism, the straightforwardness and all with friendly helpful staff. Storage units are dry and secure and information online is honest and easy to navigate.
Gerald Daniel
17 Jul 2023
The customer service was excellent. Alan, who was the member of staff I spoke to, was fantastic and made the whole process really easy and stress free.
Dominic Charles H
28 Jun 2023
Very helpful
Michael John
26 Jun 2023