Very impressed with the friendly service from staff and support going forward.
Simon
7 Feb 2019
Very impressed with the friendly service from staff and support going forward.
Everything was dealt with politely and promptly, were explained charges, insurance etc and shown differing sizes of unit on initial enquiry..total ease of setting up account online to completing details on the day, physically demonstrated codes and how to enter building etc instead of just reeling off instruction....friendly efficient polite service all round and fabulous coffee! Great team! Thank you
Really brilliant service
The guys on the desk have been excellent througout
Everything was easy and hassle free.
Extremely professional service
lots of help & information ,
Staff very friendly and helpful explaining various storage options.
Elliot the manager was very helpful, he explained everything went through things, he even changed from an upstairs to a downstairs room because we are both wheeichairs users and our children help us load the room.
Initial telephone enquiry at Nottingham branch was very informative, staff member was very pleasant and helpful with regards my requirements. As I live in Derby but was storing goods from my mums home in Nottingham he recommended the Derby branch which was very close to my home. Very quick response by email giving further information. On visiting the Derby branch to book a locker the staff member was very clear in describing the process, showed me the lockers that he believed would fulfill my requirements and explained the entry/access to the building when storing my goods.