Customer reviews for Ealing Self Storage

4.8 out of 5 stars
735 reviews
Big Yellow Sore in Ealing , great facility , great staff
Joao Pedro Afonso Cerqueira
25 Mar 2025
I had the worst experience with The man in the front desk, he is rude, talks down to me, i would submit a full complain when i have time. Plus access hours are not convenient at all! I haven’t been able to access my stuff because by the time i finish work the storage is shut!
Sahar
22 Mar 2025
Staff very friendly and efficient
Maria
8 Mar 2025
Well-secured and the staff is very friendly and accommodating.
Andriano
5 Mar 2025
Making me feel welcome, respected and safe as a lone female client negotiating a unit move independently and without help, I was never patronised. You should be so proud of your team but you should definitely get some female employees on board to mirror the other half of your clients.
Laycy
4 Mar 2025
Excellent staff Very helpful and Patient
Margaret
2 Mar 2025
Lloyd, Mos and all the team were exceptional, they were clear in explaining the process and made me feel less anxious about moving my goods to Big Yellow.
Madeline
5 Feb 2025
Excellent customer service and a fantastic service from everyone.
Joanna
28 Jan 2025
Staff were super friendly and helpful every step of the way and made the process as quick and easy as possible.
Poppy
23 Jan 2025
Lloyd was very helpful in the booking process. Quick confirmation of booking, easy to navigate website. Good access to trolleys when moving things in.
Katie
8 Dec 2024