Well-secured and the staff is very friendly and accommodating.
Andriano
5 Mar 2025
Well-secured and the staff is very friendly and accommodating.
Making me feel welcome, respected and safe as a lone female client negotiating a unit move independently and without help, I was never patronised. You should be so proud of your team but you should definitely get some female employees on board to mirror the other half of your clients.
Excellent staff Very helpful and Patient
Lloyd, Mos and all the team were exceptional, they were clear in explaining the process and made me feel less anxious about moving my goods to Big Yellow.
Excellent customer service and a fantastic service from everyone.
Staff were super friendly and helpful every step of the way and made the process as quick and easy as possible.
Lloyd was very helpful in the booking process. Quick confirmation of booking, easy to navigate website. Good access to trolleys when moving things in.
– Everything is online – I LOVE GIFs with different sizes of storage. They helped me choose the size – All the people I talked to were polite and helpful – Storages are in different parts of the city – The guy who met me at the storage gave me a call several hours before and told me that I couldn't put my bow and arrows in the storage, so I could figure something out. Again, very helpful
customer service is very good!
Easy access & communication, friendly stuff