Knowledgeable, expert and friendly advice, re: sourcing suitable unit and explanation of terms and conditions. Excellent customer care all along
Helen
3 May 2024
Knowledgeable, expert and friendly advice, re: sourcing suitable unit and explanation of terms and conditions. Excellent customer care all along
The staff at big yellow Ealing made me felt very comfortable after having a bad day at Shugard where we have been for 7years. Listening keenly to me and patiently and offering prompt solutions to my needs. I can only say that your customer service is the best. Detailly explaining every process and the dos and donts of big yellow. Thank you for all the support and encouragment to me and my charity. Very happy
Informed me every step of the way and were very receptive and helpful to my situation. Staff were very friendly and made sure i was well taken care of.
Everyone has been very helpful and explained things well. My experience so far has been very encouraging.
The property and the units were extremely clean, the security is brilliant and Lloyd (as well as his colleague) is fantastic. he is always super helpful, very polite and well humoured and he went the extra mile to make sure I was looked after. All-in-all, a very friendly face that I am very thankful for!
Explained everything really well - Moshood was the man!
Excellent customer service (Moshood was so kind and patient explaining everything) Easy access, easy process, trolley super useful and the maze of hallways to allow easy moving around.
Convenient and great value for money. Lloyd was extremely helpful at the reception too. I am now writing just to satisfy the character requirement.
Lloyd was friendly and really helpful. The trolleys were are huge help and it was painless to move around and access the room
Staff were friendly and thoroughly explained the process