Customer reviews for Ealing Self Storage

4.8 out of 5 stars
735 reviews
Knowledgeable, expert and friendly advice, re: sourcing suitable unit and explanation of terms and conditions. Excellent customer care all along
Helen
3 May 2024
The staff at big yellow Ealing made me felt very comfortable after having a bad day at Shugard where we have been for 7years. Listening keenly to me and patiently and offering prompt solutions to my needs. I can only say that your customer service is the best. Detailly explaining every process and the dos and donts of big yellow. Thank you for all the support and encouragment to me and my charity. Very happy
Margaret
2 May 2024
Informed me every step of the way and were very receptive and helpful to my situation. Staff were very friendly and made sure i was well taken care of.
Daanyaal
2 May 2024
Everyone has been very helpful and explained things well. My experience so far has been very encouraging.
Rosina
26 Apr 2024
The property and the units were extremely clean, the security is brilliant and Lloyd (as well as his colleague) is fantastic. he is always super helpful, very polite and well humoured and he went the extra mile to make sure I was looked after. All-in-all, a very friendly face that I am very thankful for!
Lorenzo
20 Mar 2024
Explained everything really well - Moshood was the man!
Philip
19 Feb 2024
Excellent customer service (Moshood was so kind and patient explaining everything) Easy access, easy process, trolley super useful and the maze of hallways to allow easy moving around.
Roxana-Maria
5 Feb 2024
Convenient and great value for money. Lloyd was extremely helpful at the reception too. I am now writing just to satisfy the character requirement.
Stefan
25 Dec 2023
Lloyd was friendly and really helpful. The trolleys were are huge help and it was painless to move around and access the room
Brendon
3 Dec 2023
Staff were friendly and thoroughly explained the process
Susan
10 Nov 2023