Customer reviews for Ealing Self Storage

4.8 out of 5 stars
759 reviews
Well-secured and the staff is very friendly and accommodating.
Andriano
5 Mar 2025
Making me feel welcome, respected and safe as a lone female client negotiating a unit move independently and without help, I was never patronised. You should be so proud of your team but you should definitely get some female employees on board to mirror the other half of your clients.
Laycy
4 Mar 2025
Excellent staff Very helpful and Patient
Margaret
2 Mar 2025
Lloyd, Mos and all the team were exceptional, they were clear in explaining the process and made me feel less anxious about moving my goods to Big Yellow.
Madeline
5 Feb 2025
Excellent customer service and a fantastic service from everyone.
Joanna
28 Jan 2025
Staff were super friendly and helpful every step of the way and made the process as quick and easy as possible.
Poppy
23 Jan 2025
Lloyd was very helpful in the booking process. Quick confirmation of booking, easy to navigate website. Good access to trolleys when moving things in.
Katie
8 Dec 2024
– Everything is online – I LOVE GIFs with different sizes of storage. They helped me choose the size – All the people I talked to were polite and helpful – Storages are in different parts of the city – The guy who met me at the storage gave me a call several hours before and told me that I couldn't put my bow and arrows in the storage, so I could figure something out. Again, very helpful
Daria
2 Dec 2024
customer service is very good!
Hao
13 Nov 2024
Easy access & communication, friendly stuff
NA
23 Oct 2024