Great location and the place is clean. Awesome customer service. Reasonable pricing and sturdy packaging materials.
Jacqui Clarke
15 Jan 2026
Great location and the place is clean. Awesome customer service. Reasonable pricing and sturdy packaging materials.
Two lovely members of staff, so helpful and kind
Quality staff explain all u need
Needed some extra storage for a short while in order to do some renovations. The team here took great care of me, showing me around and discussing my options. They even let me change the size of my booking at last notice which was such a relief. Ended up staying with them for longer than planned and got my money back for any early cancellations. Fantastic, you can't really ask for more.
Mosh was amazing to deal with. Always on hand to help and good conversation. I enjoy working for the unit when he’s around
Jade was an absolute God send. She made the confirmation process simple and simple her overall customer service was excellent. Give her a raise!
recently used Big Yellow Self Storage and had a great experience from start to finish. The staff were friendly, clear, and really helpful throughout the process, which made everything easy. The facility was clean, secure, and well organised, giving me confidence that my belongings were safe. Booking the unit was simple, and I appreciated the flexibility and transparency with the pricing. Overall, I’m very happy with the service and would definitely use them again. Highly recommended!
Huge shoutout to Lloyd at Big Yellow Ealing. He was so incredibly helpful and friendly from the initial phone call to meeting in person, guiding me through the process with honesty, care, and lots of charm. Thank you!!
The whole team were fantastic, will definitely use this place again.
Lloyds was an absolute Godsend on that Sunday morning. When I had nowhere to leave my belongings he quickly sorted me out, explained everything and show me around. The process was smoother then I imagine. Big thank you to Lloyd.