has been here for a year! Excellent customer service!!
qinbin li
26 Nov 2025
has been here for a year! Excellent customer service!!
Excellent service very helpful staff Go see mosh very helpful, explained every step. Keep it up
Mo @ Ealing Excellent service at Big Yellow Storage Ealing! Mo was very professional, friendly, and highly efficient. He made the move-in process quick and completely stress-free. Highly recommend this location!
Love using big yellow storage Ealing. Amazing staff. Friendly and highly professional. Highly recommend
Thanks for everything! We are very happy with the service! Perfect team
I would like to express my sincere appreciation to Moshood, Jade, Lloyd, and Becca at the Big Yellow Self Storage Ealing Centre for their exceptional support throughout the process of onboarding my first unit. From the very beginning, each member of the team demonstrated outstanding professionalism, patience, and a genuine willingness to help. They took the time to clearly explain every detail, guided me through all available options, and ensured that the entire experience was smooth, efficient, and stress-free. Their collective customer service skills are truly commendable, and their proactive approach made me feel confident and well-supported at every step. Thank you to the entire team for going above and beyond. Your dedication and expertise made a significant difference, and I highly recommend the Ealing Centre to anyone seeking reliable storage solutions.
I just wanted to give a huge shoutout to Lloyd at Big Yellow Storage in Southall Ealing side. He’s been incredibly kind and thoroughly professional in every aspect of helping me out. He made everything super easy, got me a fantastic deal, gave me a bunch of advice to make my stay easier with the new app etc and really took the time to walk me through all my options. He even showed me multiple locker units and made sure I ended up with the perfect one, especially swapping me to a different space when he noticed one locker had a beam that might limit space. It’s clear he genuinely cares about his job and his customers. Genuinely lovely character is Lloyd and so is the other lady and Staff I spoke to on the phone - a really great experience overall. 5 stars from me. Danny, Ealing
Great storage facility, simple set up and great staff
Mosh was amazing to deal with. Always on hand to help and good conversation. I enjoy working for the unit when he’s around
Great facility, friendly staff especially Lloyd. He is always helpful, great customer service skills super pleasant. Lloyd is the reason that I use this storage unit. A++++++