Michael communicated everything very clearly and was helpful throughout this process. Please send him my thanks.
PAUL
4 May 2019
Michael communicated everything very clearly and was helpful throughout this process. Please send him my thanks.
Tariq explained the whole process clearly.
Two very helpful phonecalls by two very helpful members of staff
Siham is an amazing person. She just made my whole experience easy.
Brilliantly handled
Return client but the staff still keep me up to date with the process
All the team members I spoke to were very helpful on the phone and instore. I spoke to Michael and Tariq.
Michael who has now helped us on two occasions has been brilliant, helpful and informative. His excellent interpersonal people skills are a model for others to aspire to. Tariq was also very helpful, informative and friendly on the phone.
Not completely clear on the website that I would have to pay a month upfront even though I was only staying for one week but the refund was processed efficiently by the store manager when I vacated the room after 8 days.
It was made to look quite easy .