Customer reviews for Edinburgh Self Storage

4.8 out of 5 stars
1481 reviews
Couldn’t be more helpful, such a kind and lovely team, especially the lovely Gill who sorted me out despite my flapping! Units are clean, great variety of sizes, and access is super easy!
Alice Hardy
25 Jan 2026
Great storage space. Gill was amazing. The check in process was so easy and we had no problems at all.
Cristina Vergara
25 Jan 2026
Fantastic customer service from Gill! Super friendly and helpful, thanks Gill :)
Jessie Gillam
25 Jan 2026
Good
Mohamad Alnaasan
24 Jan 2026
Had a really great experience at Big Yellow Storage, Tracy, Gill and Mark were great and incredibly informative. The space seems really well secured and very reasonable. Couldn't recommend more!
Grace Cooke
22 Jan 2026
Had a great check-in service with the Big yellow self storage and Tracey helped me throughout the check in process and showed me my storage and explained me all the facilities that are offered by big yellow self storage and her manager mark was very friendly and he explained about extra services that was actually helpful to me. Thank you
MADANKUMAR Y
20 Jan 2026
Gill was extremely helpful getting us set up and checked in. Great experience. Thanks
Gerald Deighan
16 Jan 2026
Very helpful staff. Convenient facilities. Higly recommended for short or long term storage option
bacilhc1990
15 Jan 2026
Top tier service from Tracey - thanks!
HR
13 Jan 2026
Tracey at the Edinburgh Big Yellow was an absolute star. Got me all set up remotely at short notice to access storage In London. So patient and really appreciated. Also her colleague Mark who also helped. Super easy process and I’d highly recommend. Thanks !
Laura Herriot
12 Jan 2026