I used the Edmonton location....an appreciation of your staff who were keen to help and very knowledge. Special kudos for Stephanie for her help and quality service.
Everything was explained is a patient and professional manner. Price and service were also very good.
Easy to get a quote and customer service was excellent
Both Stephanie and Lakeem provided exceptional customer service, warm, friendly, informative and helpful.
Excellent service and very helpful
Very thorough and very fair. Explained everything in great detail and took time to make sure we understood everything
Your staff are great. They were obviously really good at making the experience smooth etc but they are just really nice people. For me, it's been a stressful week, the point of checking in and loading in was about the 80% point of whole process and I still had a cross country journey to do after. I was tired and flat energy, but during the check in just having a normal, human interaction with both your desk staff but mainly my man who's name I can't recall due to tiredness, kind of levelled me up and gave me energy for the rest of the day. Whilst checking in I saw multiple other people arrive and speak with both staff and everyone got the same, really nice, smiley, welcoming service. Everyone. I know you don't pay people to chat excessively with customers, but in my case, it really changed my day, and I massively needed and appreciated it. They knew as well, as we talked through the reasons and what was going into storage. They could see, they offered me water, you know all the little things that really silver line a service in a typically stressful/tiresome situation. So yeah, basically, your staff are good humans, as well as good at their job. Rarer than you think and literally the only reason I'm filling in this feedback form at all.
Gary was super, he offered me tea and coffee and really gave me excellent service
friendly helpful staff a check in.
Really helpful and friendly guy at reception. Explained everything well