My experience getting everything set up with Lakeem was amazing. He was very friendly and approachable, and we immediately found things to chat about while getting everything set up. Already recommend Big Yellow to friends.
The customer service was excellent and friendly. Garry took his time to show me the right locker that I needed and even offered me a cup of tea 😊
Every thing that I required, the staff are very helpful
The welcome as you walk through the door and the knowledge the staff have regarding rental of the units
Seamless process, welcoming staff. Lakeem Jackson in particular.
Excellent customer service from Gary at the Edmonton branch. Everything was super clear, the check in process was smooth and I felt like I got a great price for the storage offered.
We found the reception staff, Stephanie and Gary to be very welcoming, polite, helpful and informative.
Your communication skills
It was all about Lakeem - he gave the best service. I walked in so stressed emotional and he immediately made me feel everything was okay. He was so friendly. Calming. Level headed. Just bloody nice guy and if you're reading this then thank you!!!
Very thorough and helpful, the pricing structure was carefully explained to me. The entry/ exit process was explained thoroughly.