Friendly. Not pushy (from the start). Emails informative and relevant. Helpful in the day of moving into the unit.
Claire
26 Feb 2024
Friendly. Not pushy (from the start). Emails informative and relevant. Helpful in the day of moving into the unit.
Sorted out a storage unit at very short notice. I was very impressed with the professional service provided
User friendly web app easy access
The personal attention, friendliness and professionalism of everyone we met was remarkable. We discussed our storage needs with Lakeem Jackson and he was extremely helpfull in enabling us to find what we needed. The process was friendly, professional and without pressure. The price is also very good. Thank you to everyone at Big Yellow and especiallu Lakeem Jackson at the Edmonton branch.
Helpful
Stephanie who helped me was incredible, so friendly to work with on check in.
The lady at the reception was incredibly nice and she did a great job at explaining how everything works. The system was clear and simple to navigate
The process was very clear and well explained by Lakeem, and the price reasonable for the first eight weeks, which is the extent of my needs for storage
The staff are incredible
Knew exactly what space I needed and what will be the best for me. I didn’t need to say much :) the move was so easy aswell. Thanks to Johnny