I’m very happy from the service. Magda was very kind with good knowledge
Svetlozar
31 Dec 2019
I’m very happy from the service. Magda was very kind with good knowledge
Very smooth process, from the initial point of contact to moving my stuff into the storage unit. The staff were professional, welcoming and really helpful. Highly recommended!
The sales representative was very nice and helpful. She has made my move-in easy and stress-free and has been friendly throughout.
Magda and Darren have help me and my husband out so much. They made sure our move in was successful and stress free. I have already recommended friends and family to this branch as we’re so happy with Magda and Darren.
Outstanding customer service!
Thanks to Big Yellow, everything went extremely well. I've experienced friendly customer service at Big Yellow, and appreciate the professional guidance provided by the friendly, well trained staff. Again, many thanks. Patrick
Magda understood my inquiry very well, prepared a flexible offer for few different sizes of storage and reserved the most needed for me. On the day she explained to me all the details about the account and the access to the storage. Signing the documents did it take lake longer than needed.
Very easy. Made everything very clear what I needed to do and what I needed to bring. Didn’t like being called whilst at work though email contact is better
My initial telephone enquiry to Enfield store was very seamless and the follow up contact was very good too. Then received another call from Darren regarding change move in date. When I changed my mind to Edmonton store Magda was very helpful and got a very good deal from both her and Darren too. Moving in was seamless and access to the room was great.
The whole process was perfect. Special mention goes to Darren for his customer service at the centre, 10/10 Outstanding.