Outstanding customer service!
Dailis
9 Dec 2019
Outstanding customer service!
The sales representative was very nice and helpful. She has made my move-in easy and stress-free and has been friendly throughout.
Thanks to Big Yellow, everything went extremely well. I've experienced friendly customer service at Big Yellow, and appreciate the professional guidance provided by the friendly, well trained staff. Again, many thanks. Patrick
Magda understood my inquiry very well, prepared a flexible offer for few different sizes of storage and reserved the most needed for me. On the day she explained to me all the details about the account and the access to the storage. Signing the documents did it take lake longer than needed.
Very easy. Made everything very clear what I needed to do and what I needed to bring. Didn’t like being called whilst at work though email contact is better
My initial telephone enquiry to Enfield store was very seamless and the follow up contact was very good too. Then received another call from Darren regarding change move in date. When I changed my mind to Edmonton store Magda was very helpful and got a very good deal from both her and Darren too. Moving in was seamless and access to the room was great.
The whole process was perfect. Special mention goes to Darren for his customer service at the centre, 10/10 Outstanding.
Very profy, good custom service! Friendly people, thank you Magda!
Congrats to Magda. She was superb in Edmonton. And the coffee was good. Give her a pay rise Ref j
The staff answered all queries and made my whole moving experience smooth and stress free...they even supplied removal firms contact details to help.