Super clear from website, to follow up call from the team to moving on the day!
Eva
15 Jan 2020
Super clear from website, to follow up call from the team to moving on the day!
Digital side was well designed. Human side, with call and in store, was excellent.
I’m very happy from the service. Magda was very kind with good knowledge
Very smooth process, from the initial point of contact to moving my stuff into the storage unit. The staff were professional, welcoming and really helpful. Highly recommended!
Outstanding customer service!
The sales representative was very nice and helpful. She has made my move-in easy and stress-free and has been friendly throughout.
Magda and Darren have help me and my husband out so much. They made sure our move in was successful and stress free. I have already recommended friends and family to this branch as we’re so happy with Magda and Darren.
Thanks to Big Yellow, everything went extremely well. I've experienced friendly customer service at Big Yellow, and appreciate the professional guidance provided by the friendly, well trained staff. Again, many thanks. Patrick
Magda understood my inquiry very well, prepared a flexible offer for few different sizes of storage and reserved the most needed for me. On the day she explained to me all the details about the account and the access to the storage. Signing the documents did it take lake longer than needed.
Very easy. Made everything very clear what I needed to do and what I needed to bring. Didn’t like being called whilst at work though email contact is better