Customer reviews for Edmonton Self Storage

Originally i contacted 3 different storage units in the area. This one was not pushy and very easy to deal with. Easy to use, we could reserve in advance and input all details online. Arriving, the staff were great, all carried a smile. Esh was very welcoming. He didn't mind at all that we hadn't filled out the forms properly and went through them with us then and there, which was really nice. He gave us a comprehensive tour of the site and made it clearly understandable how to access and exit. Can't rate the service highly enough.

Esh handled our initial enquiry, no Christalla Avraam handled the check in process and helped find an additional room at short notice. She agreed a price match and worked out all the costs and payment. Christalla was excellent and I was pleased she dealed with me. So courteous and helpful and I highly commend her and Esh.

Darren Naylor (manager) was very helpful and provided an excellent service. Provided clear breakdown of costs and services offered. Truly professional service, making it a stress free experience.

Very well. Esh was excellent and was a great help, he helped make the process very easy

The staff were absolutely brilliant, very helpful and answered any questions we had. Esh Signed us up and was so lovely. We also met Darren who was friendly and helpful too

Darren was extremely helpful throughout the process. I am very happy with him.

Esh, who was at the time dealing with me was very helpful and informative on storage rates. He went above and beyond to make sure my items were secure. I was very satisfied with his patience as my circumstance were quite tricky, I feel confident to keep big yellow as my primary self storage now and in the future as I recieved exceptional customer service.

We are very happy with service received from the moment of quotation to the final payment and store visit. Everyone one was very helpful

I have used Big Yellow Edmonton before and I can confidently say that the staff there are excellent. They did everything I needed in a helpful and professional manner. I would highly recommend Big Yellow Edmonton. Esh and Darren have been first class, once again. Thank you.

Thanks for the good customer service, especially from Magdalen.