Darren was extremely helpful and polite and took the time to explain everything to us. Excellent customer service.
Dale Warren
16 Jan 2018
Darren was extremely helpful and polite and took the time to explain everything to us. Excellent customer service.
It was a straightforward process which was explained well.
Excellent customer service. Esh was able to find me a room ideal for my inventory. I found the checking in procedure to be very helpful and time saving.
Great customer service on the phone, when visited the bow branch for packing supplies and then when I dropped everything off in Edmonton. Elton, who dealt with me, was friendly professional and well versed. I am in the process of trying to buy something and it's been really stressful, this is was in instance that did add to that. Completed seamless - Thank you very much!!
Because the manager was very helpful and showed us around and how the system worked
Very clean, efficient and the two people I dealt with were professional and helpful.
Communication was very easy and friendly. Both on the phone and when I got to the storage facilities. Staff seemed very helpful, and the price was reasonable. I had a very stressful moving experience, but as soon as I got to the The Big Yellow, things seemed easier to deal with.
Quick and easy. Honest help with storage size requirements.
Good customer service
Esh could not have done more for us. He was polite, helpful and very informative of how to access our unit. He was thoughtful enough to offer us dust sheets to protect our belongings and changed our unit for us so that we had the correct size requirements.