Customer reviews for Edmonton Self Storage

Friendly, helpful staff

Mercy and Nakeem we’re absolutely helpful!

Great space nice and clean good parking spot, receptionist very lovely, Mercy was super helpful with setting everything up

Brilliant easy process and straight forward to understand

We had an excellent experience at the Big Yellow Storage in Edmonton thanks to Lakeem. His customer service was absolutely outstanding , friendly, supportive, and genuinely focused on helping me find the right solution. He was super helpful and incredibly efficient, making the whole process of renting storage space simple and completely seamless. It’s refreshing to receive such professional and personable service. Thank you, Lakeem, for making everything so easy! Highly recommended.

Stellar service from Stephanie and Gary. Both were very informative when I was asking questions and incredibly helpful in sorting out any issue. ​They have a much friendlier, more relaxed, and positive approach to customers. They immediately put you at ease, ensuring you never feel rushed. ​Stephanie even remembered me, despite me not having been here for almost two years! While perhaps not that important to others, it truly shows how good and attentive she is. ​Gary was fun to talk to, yet highly professional at all times. ​I definitely recommend this branch—not just for the storage (which I assume is standard across all Big Yellow locations), but specifically for the outstanding experience these two individuals provide.

Took a room with Gary, not only did he really look after us he also offered us tea and coffee which was very welcomed as it was so cold. Really good friendly service.

Really good service! Gary helped me out and was very polite would highly recommend

Wonderful Team here at Edmonton! Big shoutout to Mercy, Stephanie and Lakeem! I recommend BIG YELLOW EDMONTON to anyone looking for good, clean and excellent customer service.

Thanks to Stephanie, Lakeem and Gary for securing a great deal for me as a long term customer. Their expertise, friendliness and professional is greatly appreciated. Always a pleasant and positive experience in store!