Chrissy looked after me today at The Big Yellow Self Storage Company; she was not just helpful, kind and friendly, but also went out of her way to ensure all our needs were meticulously cared for, making the whole process smooth, stress-free and efficient. Her professionalism and warmth really stood out - excellent customer service from start to finish
Fantastic service at this store, Gary was very kind and helped me a lot throughout the process.
I had to use this storage place recently and the whole process starting from the initial phone call was done in the most friendly professional manner imaginable. I had the pleasure of dealing with Gary and he is an absolute credit to the company. Absolutely faultless customer care. Can’t recommend highly enough
Gary was wonderful ! Extremely helpful and explained everything in detail to me
Gary was excellent…. Helped out with all I needed
Incredibly helpful staff. Simple process and Gary was a legend in sorting me out. Changed to a bigger room on the day with zero fuss
Never had a problem, been with them for years. Super professional, lovely staff!
I went to Big Yellow at Edmonton and everything was so smooth and easy. Stephanie attended my and she was so friendly and and helpful.
Thanks for Gary, the space has been very clean and everything works perfectly fine which makes a great place to have a storage unit. If I could I would give 10stars out of 5stars however I can’t 🤣🤣🤣🤣
Great service form Big Yellow Edmonton. The whole process was very easy and the staff super helpful and polite. Stephanie made several courtesy calls and even guided me through the app process making sure it all worked and what to do at the gates. In a world where customer service seems pretty poor and frustrating, Big Yellow stand out and consequently I would recommend them.