Customer reviews for Edmonton Self Storage

4.8 out of 5 stars
996 reviews
Incredibly helpful staff. Simple process and Gary was a legend in sorting me out. Changed to a bigger room on the day with zero fuss
Michael Mchugh
7 Sep 2025
Never had a problem, been with them for years. Super professional, lovely staff!
Anna Pietnicka
29 Aug 2025
I went to Big Yellow at Edmonton and everything was so smooth and easy. Stephanie attended my and she was so friendly and and helpful.
Mercedes Balle
28 Aug 2025
Great service form Big Yellow Edmonton. The whole process was very easy and the staff super helpful and polite. Stephanie made several courtesy calls and even guided me through the app process making sure it all worked and what to do at the gates. In a world where customer service seems pretty poor and frustrating, Big Yellow stand out and consequently I would recommend them.
Jonathan Maris
28 Aug 2025
Thanks for Gary, the space has been very clean and everything works perfectly fine which makes a great place to have a storage unit. If I could I would give 10stars out of 5stars however I can’t 🤣🤣🤣🤣
Vraj Patel
28 Aug 2025
Gary is really good at taking care of the stuff
Alexandre Christian
27 Aug 2025
We had a great experience with Yellow Box Storage in Edmonton. From helping us choose the right unit size to accommodating our budget, Gary guided us through the whole process with professionalism and care. When our delivery company turned up hours late, Gary and the team were incredibly patient and accommodating. We’re very happy we chose Yellow Box and grateful for the excellent service.
Moaz Al-Sibaai
18 Aug 2025
Absolutely excellent customer service. Made the entire experience easy and efficient. Wonderful people, fair price.
Paul Baptiste (Achivian)
10 Aug 2025
I am using this storage for 5 years now. Their staff is always helpful and they always step up to my needs.
Michał Woźnica
1 Aug 2025
Very good
Giovanni Viglianisi
31 Jul 2025