I found staff very helpful both on the phone and in person. I particularly found the young lady on duty on Sunday helpful. She helped me book in, find my storage space and lock up. Also log out with my number.
The staff were very friendly and helpful with my needs.
Very easy to understand everything. Really good customer care. Fardin was very helpful.
Fardin and Gen were brilliant through check in and have been ever since. They always make sure my experience is stress free.
Outstanding service from Tina at East Finchley.
Really friendly and helpful staff, Genevieve took me through the whole process and walked me to my store room.
Very helpful as it was my first time... I chatted about 6 weeks before and was followed up and a provional reservation made, so I got a better room
I walked in with an emergency situation. I couldn't believe the calm, the understanding and professional I received. Absolutely excellent customer service. Fardin Ahmed the representative was so patient with us. The manager gave my energetic 3yr old crayons and a coloring sheer. They were so nice to us. Fardin was thorough, explained everything in detail gave us a walk through and we left the place with such relief. Fardin exceeded all my expectations with no hidden fees, or any red tape. He was excellent. The best service I have ever received in a panicking state. I a grateful for the two of them helping us and sorting us out!
Very helpful team and highly organised
Very professional and friendly, brilliant costumer service