Nice and easy experience
Alin
17 Jun 2017
Nice and easy experience
Zoltan, who looked after my booking, was incredibly helpful, polite and friendly. The facilities themselves are very clean and modern and the whole process was efficient and easy.
Got great customer service from Zoltan that answered all my questions and helped me to quickly and easily move in
Excellent service at church in. Ease of use of the facility.
The female manager who handled our introduction to the East Finchley Big Yellow was outstandingly courteous, efficient, helpful, and informative. Also of course the facilities were good.
Tiina managed everything, her communication was wonderfully clear and straightforward. No waffling . Wonderful, she has great interpersonal skills, hope you value her. Also another member of staff was came into the loading area when I was loading up to put things into storage in the afternoon and she checked that I was happy with things, again very courteous and pleasant. Thank you
Zoltan provided excellent customer service, going out of his way to help with any queries and ensure we had everything we needed. His interaction was warm, positive and amiable and I would highly recommend Big Yellow based on the service received. Details: 3 month rental of a 300sq ft storage for interim period between moving houses.
The costumer service was fantastic, easily accessible and offering a wide variety of storage units. The front desk/reception explained thouroughly all availabilities and options, always with a great smile and can do attitude.
Both your staff Genevieve and Zowan felt with us very efficiently and politely. All the paperwork was ready for us thanks
Building access is well designed, easy to unload, good security, easy parking. All staff I have either spoken to on the phone or in the office have been the most professional, friendly and a pleasure to deal with.