I have used BYS numerous times and the staff are always really helpful and polite. The premises are spotless and convenient.
Nicola
11 Oct 2016
I have used BYS numerous times and the staff are always really helpful and polite. The premises are spotless and convenient.
Time was given offers were explained which I was not aware of by Scott . Very polite attitude
Mainly because Darren Naylor was so helpful, patient and pleasant to deal with. Cost is reasonable and the storage is accessible.
I've had a good history with BY and have been with them several times over the years.
From the start, Darren was friendly and full of advice on how to pack our belongings for storage and the packaging materials to use. We were shown our storage room and given a good tour of how to navigate through the building to our room and all the safety considerations etc. He also recommende an excellent Man-with-a-van. Thank you!
Darren and Scott were very friendly, helpful and explained very well all I needed to know! Great customer service!
My entire experience was stressful, as I was misled and totally unhelpful throughout, they were full of excuses. Dealing with both staff and management.
Good facilities, efficient and pleasant staff, reasonable price
Very good customer service, storage rooms are easy to access, and the cheapest option I could find in London as I'm a student (really appreciate the student discount)
Though I just started my storage so far everyone has been v helpful . Gave lots of info and tried to fulfill all my needs . Room did need a sweep though and had to ask.