Customer reviews for Finchley East Self Storage

I have just rented 100 sq ft during a house move from Yorkshire. Everything was great, except, with just a little more thought it would have been a good idea to grant a one time access code giving time to unload a removal van where the last load was refused access to my lock-up at EXACTLY 6 p.m. After a telephone call and a wait, the security staff eventually arranged an emergency access code (well done) but this would be a good marketing tool. First day ONLY extended access codes.

Perfect storage and accessibility proved easier than I anticipated Great idea!

I was very impressed with the facility for storage, the ease of access and the friendly, patient (possibly long-suffering?) member of staff who dealt with me. I would most certainly recommend Big Yellow to anyone needing storage in the future.

Decided to have a clear out prior to moving homes, managed to arrange same day storage @ East Finchley. Completed registration online to speed things through on move in. Friendly staff and a really good setup overall. Nice and easy to use and just around the corner from us.

I was nothing but impressed at the speed and adaptability of the staff to accommodate my needs. Big thumbs up!

Great location for me and the process of reserving and checking in was relatively easy. Security is clearly a priority.

Overall I was satisfied but there is only one little thing. I was given the price for the storage but the person on the phone forgot to mention that I have to pay 8 weeks upront plus insurance. Also the Staff at the store also didn't mention this tiny little fact just after I loaded everything into the room. What if I had no money on my account? So it would be really nice if you guys could mention this upfront.

Excellent customer service. Our check in was so easy, efficient and clearly explained. My only complaint is that it's not open longer hours. However, I would recommend this storage facility above any other I have ever used.

I experienced exemplary service from Heather who was very helpful throughout the check in and moving process. Heather made, what could have been a bit of a stressful experience, a very smooth and carefree one.

Arrived at the Finchley East store to be greeted by a staff that really seemed to enjoy being there and that liked their jobs. Heather was charming and explained everything with a real passion in a clear polite succinct way.I wasn't sure of the size of the lock up that I required and I was shown various units. Spotlessly clean, great security and a brilliant business model if ever I saw one. Well done.