Customer reviews for Finchley East Self Storage

My problem was moving from my old flat to a new one with a moving out date 4 days earlier than the moving in date. So, Big Yellow Storage did the trick. The most painful and time wasting task is to complete the registration forms, however, you can do the first part online and on site, the second part is quite quick with efficient staff. So, finally, really easy to get the keys and to learn the security basics. A moving company used all the big trolleys but they finally released one to us, there is a nice atmosphere, I don't know if it's the colour, maybe? Overall, it was a good experience and I will definitely use it in the future if needed...

Storage facilities - very good. Service from telephone and instore staff - excellent. Being just down the road from my house - priceless!

I signed up for storage last month. It is the first time I have ever used such a facility. I think your service is great and the staff are always helpful. I will definitely recommend it to others who need storage. Alan

Everything was good. The only room for improvement is the deposit policy. I think there should be a short-term stay policy which does not require so large a deposit.

I have found the staff to be helpful and efficient and the place is always nice and clean and there are plenty of trolleys available.

I rented a "box", "room" from BYSS in the East Finchley branch and the young lady on the desk couldn't have been more helpful. She set out all the options, discussed what I had to store, showed be me relevant spaces, got me the best price possible and was so helpful the whole process didn't seem to take any time at all. The systems are easy to use (once explained) and I would definitely use BYSS again

We were very impressed with the staff at Finchley Big Yellow. Also the security features were great in that you can set the alarm on your unit as you leave. Many thanks!

The young lady who checked us in was professional, warm and helpful. A wonderful introduction to your facility.

Staff were very helpful when I arrived with my storage and when I left a refund was organised straight away.

This is our third time of using Big yellow at East Finchley-Excellent service,great value and so easy to use.This is the extra room in our house we dont have to store junk when decorating or doing building work!