nikki has given us the best customer service, so kind and helpful.
Sonia Nazari
25 Apr 2026
nikki has given us the best customer service, so kind and helpful.
Shabana and Nicki have been amazing. Never thought customer service would be a think at a storage facility. They have been super patient and helpful throughout the whole process. Super satisfied!
Great service from Shabana As usual
Great customer service it was very smooth process Shabana was very helpful and accommodating!!
Nikki @North Finchley is amazing!! Her customer services skills is a credit to the company. She made my check-in experience easy.. I will definitely recommend Big Yellow.. Thank you Nikki!
Nick is great!!
I had a great experience with the storage company thanks to Nikki and Shabana. They were both extremely helpful, friendly, and professional throughout the whole process. They took the time to explain everything clearly, made sure I had the right storage option, and answered all my questions. The facility was clean, secure, and well organised, which gave me confidence that my belongings are safe. Nikki and Shabana really went above and beyond to make the experience smooth and stress-free. Their excellent customer service truly stood out, and they are a real credit to the company. Honestly, staff like Nikki and Shabana deserve recognition and promotions for the way they treat customers. Highly recommended!
Fantastic!
All of the staff were extremely helpful (especially Shabana and Nikki). The units are in excellent condition and security is tight.
The ladies and the men are fabulous